Zhongshan Zhanli Electrical Applicances Co.,Ltd
SUPPORT
FAQ
Q
Build - up of scale and dirt
A
Over time, scale and dirt can accumulate inside the oven, affecting its performance and hygiene. Regular cleaning and descaling are necessary.
Q
Electrical safety issues
A
Check for any signs of electrical leakage, such as a tingling sensation when touching the oven. This could be a serious safety hazard.
Q
Timer malfunction
A
The timer may not work accurately, affecting the cooking time and quality of the buns.
Q
Noise problems
A
Unusual noises may come from the motor, fan, or other components. This could be due to loose parts, lack of lubrication, or mechanical failure.
Q
Door seal problems
A
A worn - out or damaged door seal can cause steam to escape, reducing the efficiency of the oven and potentially causing burns.
Q
Steam generation issues
A
If there is not enough steam, it could be due to a clogged steam outlet, low water level, or a problem with the heating element.
Q
Water leakage
A
Check for leaks in the water tank, pipes, and connections. A damaged gasket or a cracked water tank could be the cause.
Q
Temperature control problems
A
The temperature controller may malfunction, causing the oven to overheat or not reach the set temperature.
Q
Heating element failure
A
The heating element may burn out due to long - term use or overloading, resulting in insufficient or no heating.
Q
No power supply
A
Check if the power cord is plugged in properly, whether the socket is working, and if there is a problem with the circuit breaker.
CONTACT US
Tel: 86-760-8999 6098
Email: 1399622553@qq.com
4th Floor, No. 55 Fengyu Road, Bogong Community, Dongfeng Town, Zhongshan City
